Which documents does a home care agency send to CQC?

The eight documents CQC asks every provider for (complaints, consent, equality and human rights, governance, infection control, medicines, recruitment, safeguarding), the statement of purpose and insurance, plus four extra for home care and supported living: business plan and forecast, evidence of legal occupancy, service user guide and staff training plan. Plus the provider forms, the personal care form and DBS checks.

Does supported living need different documents from home care?

No. CQC's two pages list the same documents. The difference is in your statement of purpose and the service type you register.

Home › Free tools › Which documents?

Which documents does CQC want from my agency?

Answer five questions. You get every form, check and document CQC asks for with a new provider application, with the CQC source for each. Tick them off as you go; the list is saved in your browser only.

Read this first. This tool maps CQC's published guidance. It is not legal advice, it does not tell you whether you are compliant, and it is not run by or endorsed by CQC. Nothing you enter leaves your browser.

1 Service2 Specialist3 Applicant4 Premises5 Other activities

1. What will you provide? Tick all that apply Home carePersonal care in people's own homes (domiciliary care) Supported livingPersonal care to people in their own tenancies or shared housing

2. Will you support autistic people or people with a learning disability? YesAdds the positive behaviour support and restraint policies and CQC's specialist form No

3. Who is applying? An organisation or a partnershipFor example a limited company. A registered manager application is also needed. An individual who will not run the service day to dayA registered manager application is also needed. An individual who will run the service day to dayNo separate manager application.

4. Does your office need building regulations approval? YesFor example a new build or a major conversion No, or not sure

5. Will you also provide other regulated activities? YesFor example nursing care, or treatment of disease, disorder or injury No, personal care only

CQC's lists last checked by us on 16 October 2026. CQC's "documents everyone must send" page was last updated by CQC on 10 August 2026. Sources: all providers, home care, supported living, how to apply, DBS checks.

Who this is not for. Residential care homes, nurses agencies, clinics and services outside England. Their document lists differ.

Want the documents written and kept up to date?

The starter pack has the 13 policies and 8 templates, each dated and linked to its CQC source. The upkeep plan adds a monthly change log. See prices Check how old your policies are

Embedding this checker on your own site? Use the free widget.

Which documents does CQC want from my agency?

Want the documents written and kept up to date?

Get a note when CQC changes these documents