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How are home care and supported living services rated by CQC?

Overall ratings of the 14,594 home care and supported living locations in England: how many are Good or Outstanding, how many have no rating yet, and how ratings vary with the age of the service.

Source: CQC open data, 1 October 2026, aggregated by Care Upkeep. Contains public sector information licensed under the Open Government Licence v3.0. Contains information from the Care Quality Commission.

88%of rated locations Good or Outstanding
5,516locations with no rating yet
1,055Requires improvement
464Outstanding

88% of rated locations are Good or Outstanding. 5,516 locations (38%) have no rating yet.

1,055 are Requires improvement and 32 Inadequate. 518 ratings are inherited from a previous provider. Ratings are at location level in the active locations file of 1 October 2026.

Outstanding: 464 (5.1%)Good: 7,518 (82.9%)Requires improvement: 1,055 (11.6%)Inadequate: 32 (0.4%)9,069rated

Overall rating, rated locations

Outstanding: 464 (5.1%)Good: 7,518 (82.9%)Requires improvement: 1,055 (11.6%)Inadequate: 32 (0.4%)

Plus 5,516 with no rating yet, not in the ring.

Rating by age of location

Years since the location's registration start date, to 1 October 2026. Bars show share of all locations in that age band, including those with no rating yet.under 1 yearunder 1 year, Outstanding: 2 (0.3%)under 1 year, Good: 82 (10.9%)under 1 year, Requires improvement: 7 (0.9%)under 1 year, Inadequate: 2 (0.3%)under 1 year, No rating yet: 662 (87.7%)7551 to 21 to 2, Outstanding: 14 (1.0%)1 to 2, Good: 121 (8.6%)1 to 2, Requires improvement: 18 (1.3%)1 to 2, Inadequate: 2 (0.1%)1 to 2, No rating yet: 1,248 (89.0%)1,4032 to 32 to 3, Outstanding: 3 (0.2%)2 to 3, Good: 202 (13.1%)2 to 3, Requires improvement: 44 (2.9%)2 to 3, Inadequate: 3 (0.2%)2 to 3, No rating yet: 1,289 (83.6%)1,5413 to 53 to 5, Outstanding: 45 (1.6%)3 to 5, Good: 882 (31.8%)3 to 5, Requires improvement: 205 (7.4%)3 to 5, Inadequate: 5 (0.2%)3 to 5, No rating yet: 1,635 (59.0%)2,7725 to 105 to 10, Outstanding: 107 (2.6%)5 to 10, Good: 3,171 (75.9%)5 to 10, Requires improvement: 472 (11.3%)5 to 10, Inadequate: 12 (0.3%)5 to 10, No rating yet: 418 (10.0%)4,18010+10+, Outstanding: 293 (7.4%)10+, Good: 3,060 (77.8%)10+, Requires improvement: 309 (7.9%)10+, Inadequate: 8 (0.2%)10+, No rating yet: 264 (6.7%)3,934
OutstandingGoodRequires improvementInadequateNo rating yet

Most new services wait years for a first rating

Of locations registered in the last year, 88% have no rating yet. For the 2-to-3-year band it is still 84%. The policies you register with are the ones in place when the first assessment comes.

Year the current rating was published

Rated locations only.20172017: 909020182018: 79079020192019: 1,7731,77320202020: 70270220212021: 84684620222022: 1,4521,45220232023: 1,4171,41720242024: 36836820252025: 70070020262026: 940940

For the five key questions behind the overall rating, see ratings by key question.

Definitions. "Home care and supported living" means active, non-dormant CQC locations whose service type includes "Domiciliary care service" or "Supported living service", in England, in the CQC active locations file dated 1 October 2026. A provider is the registered legal entity; a location is a registered base. "No rating yet" combines CQC's "Not yet rated" and "Not Rated" values. Figures are aggregates; no provider is named.

Who this is not for. Anyone looking up a specific service: use CQC's website. These are aggregates.

Questions

What percentage of home care agencies are rated Good or Outstanding?

88% of rated home care and supported living locations on 1 October 2026 (7,518 Good, 464 Outstanding, of 9,069 rated).

How many home care agencies have not been rated?

5,516 of 14,594 locations, 38%, had no rating on 1 October 2026.

Sources
  1. CQC: HSCA active locations file, 1 October 2026 (page updated 2 October 2026)

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