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Guides for home care and supported living agencies

Each one answers a question first, then shows CQC's own words with the page date. Written for people registering or running a domiciliary care or supported living agency in England.

1Which policies does CQC require to register a home care agency?

CQC asks every new provider for 8 core documents, home care and supported living agencies for 6 more, and keeps a list of 7 it may ask for d...

2What must a statement of purpose include for a home care agency?

The four parts CQC requires in a statement of purpose, the regulation behind it, CQC's own templates, and how to update it after registratio...

3What does CQC mean by "review date" and "working links" on a policy?

CQC lists six things every supporting document must include. Two of them, the review date and up-to-date references with working links, are ...

4Supported living or home care: do you need different documents for CQC?

CQC publishes separate supporting-documents pages for home care agencies and supported living services. We compared them line by line. What ...

5How long do DBS checks take for CQC registration, and which type do you need?

CQC's own pages give three different timings for DBS checks. The rules on type, countersigning, age of certificate and the Update Service, f...

6Does my home care agency need a registered manager, and what does CQC expect of them?

When a registered manager application is required, which form, what qualifications and experience CQC says it looks for in home care, and th...

7How do you apply to CQC to register a home care agency?

The CQC application for a home care agency, step by step from CQC's own pages: what to have ready, what goes in the one email, the 25 MB lim...

8Why is Well-led the key question home care agencies most often fall short on?

CQC's latest ratings show Well-led is the key question with the most "requires improvement" judgements in community adult social care. What ...

9What must a home care agency tell CQC after registration?

The events and changes a registered provider must notify CQC about, from CQC's notifications page, and which policies and templates they rel...

Prefer the documents done?The starter pack has the 13 policies and 8 templates these guides describe, each dated and linked to its CQC source.
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