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Home care and supported living in East of England, in numbers

1,532 providers, 1,846 home care and supported living locations in East of England, 22% below Good on Well-led, 90 new in 12 months. CQC, 1 Oct 2026.

Source: CQC open data, 1 October 2026, aggregated by Care Upkeep. Contains public sector information licensed under the Open Government Licence v3.0. Contains information from the Care Quality Commission. No provider is named.

1,532providers with a location in East of England1,846 locations; 3 of 9 regions by locations
82%of those providers run one locationEngland: 89%
22%of rated community care locations below Good on Well-ledEngland: 19%
90new locations in the 12 months to 1 Oct 202636 first-time providers

East of England has 1,846 registered home care and supported living locations, run by 1,532 providers. That is 13% of England's 14,594.

1,286 locations are domiciliary care only, 454 are registered for both domiciliary care and supported living, and 106 are supported living only. 731 (40%) have no CQC rating yet. 1,208 providers (79%) have a website recorded by CQC.

Ratings in East of England

Ratings below are at location level for CQC's "Community based adult social care services" category, which includes home care, supported living, extra care and Shared Lives, excluding care homes. 1,384 rated locations in East of England.

Ratings by key question, East of England

CQC latest ratings, 1 October 2026. Unrated locations excluded.SafeSafe, Outstanding: 10 (0.7%)Safe, Good: 1,152 (83.2%)Safe, Requires improvement: 203 (14.7%)Safe, Inadequate: 19 (1.4%)1,384EffectiveEffective, Outstanding: 16 (1.2%)Effective, Good: 1,207 (90.5%)Effective, Requires improvement: 104 (7.8%)Effective, Inadequate: 6 (0.5%)1,333CaringCaring, Outstanding: 90 (6.6%)Caring, Good: 1,215 (89.7%)Caring, Requires improvement: 49 (3.6%)Caring, Inadequate: 1 (0.1%)1,355ResponsiveResponsive, Outstanding: 55 (4.1%)Responsive, Good: 1,212 (89.5%)Responsive, Requires improvement: 83 (6.1%)Responsive, Inadequate: 4 (0.3%)1,354Well-ledWell-led, Outstanding: 85 (6.2%)Well-led, Good: 973 (71.5%)Well-led, Requires improvement: 282 (20.7%)Well-led, Inadequate: 20 (1.5%)1,360OverallOverall, Outstanding: 82 (5.9%)Overall, Good: 1,091 (78.8%)Overall, Requires improvement: 196 (14.2%)Overall, Inadequate: 15 (1.1%)1,384
OutstandingGoodRequires improvementInadequate

Well-led: 302 of 1,360 rated locations (22%) are Requires improvement or Inadequate, against 19% across England. Safe: 222 (16%). Well-led is assessed against Regulation 17, good governance; see why Well-led is where ratings drop.

New registrations in East of England

New locations by year

Location registration start dates; still-active locations only, so older years are undercounted. 2026 is January to September. Peak year on the current register: 2023 (213).20152015: 828220162016: 919120172017: 11111120182018: 10610620192019: 10310320202020: 11611620212021: 11911920222022: 15415420232023: 21321320242024: 19419420252025: 18318320262026: 5959

90 new locations and 36 first-time providers in the 12 months to 1 October 2026. Each new provider sent CQC a full set of supporting documents with review dates; twelve months on, those review dates fall due. What CQC means by review dates and working links.

Local authorities in East of England

Local authority as CQC records it for the location's address. 11 local authorities.

Local authorityLocations
Essex475
Hertfordshire335
Suffolk218
Norfolk180
Cambridgeshire143
Peterborough127
Thurrock81
Southend-on-Sea80
Bedford76
Luton71
Central Bedfordshire60

What CQC expects from a new provider in East of England

CQC's requirements are national. A provider in East of England sends the same forms and supporting documents, has the same DBS and registered manager rules, and is assessed against the same five key questions as one anywhere else in England. There are no regional CQC rules. Local authority commissioning and rates do differ; those are not CQC matters and are not covered here.
1Which documents does CQC want from my agency?

Five questions, a tick list of every form, check and document with CQC's source for each, a readiness ring, print to PDF.

 2The document checklist

CQC's own list for home care and supported living with the regulation each document answers.

 3How to apply, step by step

One email, the 25 MB limit, what rejection costs, the assessment stages, from CQC's pages.

Who this is not for. Anyone looking for a list of agencies in East of England or a rating for a specific service: CQC's own website has both. This page is aggregates only and names no provider. It is not legal advice and is not endorsed by CQC.

Questions

How many home care agencies are there in East of England?

1,532 providers run 1,846 registered home care or supported living locations in East of England (CQC active locations file, 1 October 2026). 82% of those providers run a single location nationally.

How are home care services in East of England rated by CQC?

Of 1,384 rated community adult social care locations in East of England, 1,091 are Good, 82 Outstanding, 196 Requires improvement and 15 Inadequate. On the Well-led key question, 22% are below Good (England: 19%).

Does CQC have different requirements in East of England?

No. CQC's registration requirements, supporting documents and assessment framework are the same across England. The numbers on this page describe the local market, not local rules.

How the numbers were made. Active, non-dormant locations in the CQC active locations file (1 October 2026) with a Domiciliary care or Supported living service type and a location region of "East of England". A provider is counted in a region if it has at least one such location there, so providers operating in several regions appear in each; summing providers across regions gives more than the England total of 11,058. Location counts sum exactly to the England total. Single-location share uses the provider's locations nationally. Key question ratings come from the latest ratings file (1 October 2026), Locations sheet, community adult social care category, location-level reports, care homes excluded.
Sources
  1. CQC: HSCA active locations file, 1 October 2026 (page updated 2 October 2026)
  2. CQC: latest ratings file, 1 October 2026 (page updated 2 October 2026)

Other regions: South East · London · West Midlands · North West · East Midlands · South West · Yorkshire and the Humber · North East. All nine: by region. Downloads: CSV and JSON with a data dictionary.

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