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Home care and supported living in London, in numbers

2,184 providers and 2,449 home care and supported living locations in London, 16% below Good on Well-led, 105 new in 12 months. CQC data, 1 Oct 2026.

Source: CQC open data, 1 October 2026, aggregated by Care Upkeep. Contains public sector information licensed under the Open Government Licence v3.0. Contains information from the Care Quality Commission. No provider is named.

2,184providers with a location in London2,449 locations; 2 of 9 regions by locations
86%of those providers run one locationEngland: 89%
16%of rated community care locations below Good on Well-ledEngland: 19%
105new locations in the 12 months to 1 Oct 202649 first-time providers

London has 2,449 registered home care and supported living locations, run by 2,184 providers. That is 17% of England's 14,594.

1,669 locations are domiciliary care only, 615 are registered for both domiciliary care and supported living, and 165 are supported living only. 960 (39%) have no CQC rating yet. 1,692 providers (77%) have a website recorded by CQC.

Ratings in London

Ratings below are at location level for CQC's "Community based adult social care services" category, which includes home care, supported living, extra care and Shared Lives, excluding care homes. 2,093 rated locations in London.

Ratings by key question, London

CQC latest ratings, 1 October 2026. Unrated locations excluded.SafeSafe, Outstanding: 1 (0.0%)Safe, Good: 1,800 (86.1%)Safe, Requires improvement: 280 (13.4%)Safe, Inadequate: 10 (0.5%)2,091EffectiveEffective, Outstanding: 14 (0.7%)Effective, Good: 1,862 (92.3%)Effective, Requires improvement: 138 (6.8%)Effective, Inadequate: 3 (0.1%)2,017CaringCaring, Outstanding: 45 (2.2%)Caring, Good: 1,939 (95.5%)Caring, Requires improvement: 44 (2.2%)Caring, Inadequate: 2 (0.1%)2,030ResponsiveResponsive, Outstanding: 38 (1.9%)Responsive, Good: 1,887 (92.4%)Responsive, Requires improvement: 117 (5.7%)Responsive, Inadequate: 1 (0.0%)2,043Well-ledWell-led, Outstanding: 51 (2.5%)Well-led, Good: 1,681 (81.4%)Well-led, Requires improvement: 317 (15.4%)Well-led, Inadequate: 15 (0.7%)2,064OverallOverall, Outstanding: 46 (2.2%)Overall, Good: 1,786 (85.3%)Overall, Requires improvement: 251 (12.0%)Overall, Inadequate: 10 (0.5%)2,093
OutstandingGoodRequires improvementInadequate

Well-led: 332 of 2,064 rated locations (16%) are Requires improvement or Inadequate, against 19% across England. Safe: 290 (14%). Well-led is assessed against Regulation 17, good governance; see why Well-led is where ratings drop.

New registrations in London

New locations by year

Location registration start dates; still-active locations only, so older years are undercounted. 2026 is January to September. Peak year on the current register: 2024 (262).20152015: 999920162016: 15015020172017: 16716720182018: 12112120192019: 14814820202020: 16016020212021: 20120120222022: 23323320232023: 24724720242024: 26226220252025: 24124120262026: 7777

105 new locations and 49 first-time providers in the 12 months to 1 October 2026. Each new provider sent CQC a full set of supporting documents with review dates; twelve months on, those review dates fall due. What CQC means by review dates and working links.

Local authorities in London

Local authority as CQC records it for the location's address. 33 local authorities.

Local authorityLocations
Croydon155
Barking and Dagenham144
Redbridge137
Enfield127
Havering123
Ealing106
Greenwich105
Brent104
Harrow98
Barnet97
Newham90
Hillingdon89
Bromley86
Lewisham85
Tower Hamlets74
Hounslow67
Haringey66
Bexley66
Merton63
Lambeth60
Sutton57
Waltham Forest56
Southwark54
Kingston upon Thames47
Islington47
Camden46
Wandsworth41
Hackney40
Hammersmith and Fulham36
Richmond upon Thames32
Westminster21
Kensington and Chelsea16
City of London14

What CQC expects from a new provider in London

CQC's requirements are national. A provider in London sends the same forms and supporting documents, has the same DBS and registered manager rules, and is assessed against the same five key questions as one anywhere else in England. There are no regional CQC rules. Local authority commissioning and rates do differ; those are not CQC matters and are not covered here.
1Which documents does CQC want from my agency?

Five questions, a tick list of every form, check and document with CQC's source for each, a readiness ring, print to PDF.

 2The document checklist

CQC's own list for home care and supported living with the regulation each document answers.

 3How to apply, step by step

One email, the 25 MB limit, what rejection costs, the assessment stages, from CQC's pages.

Who this is not for. Anyone looking for a list of agencies in London or a rating for a specific service: CQC's own website has both. This page is aggregates only and names no provider. It is not legal advice and is not endorsed by CQC.

Questions

How many home care agencies are there in London?

2,184 providers run 2,449 registered home care or supported living locations in London (CQC active locations file, 1 October 2026). 86% of those providers run a single location nationally.

How are home care services in London rated by CQC?

Of 2,093 rated community adult social care locations in London, 1,786 are Good, 46 Outstanding, 251 Requires improvement and 10 Inadequate. On the Well-led key question, 16% are below Good (England: 19%).

Does CQC have different requirements in London?

No. CQC's registration requirements, supporting documents and assessment framework are the same across England. The numbers on this page describe the local market, not local rules.

How the numbers were made. Active, non-dormant locations in the CQC active locations file (1 October 2026) with a Domiciliary care or Supported living service type and a location region of "London". A provider is counted in a region if it has at least one such location there, so providers operating in several regions appear in each; summing providers across regions gives more than the England total of 11,058. Location counts sum exactly to the England total. Single-location share uses the provider's locations nationally. Key question ratings come from the latest ratings file (1 October 2026), Locations sheet, community adult social care category, location-level reports, care homes excluded.
Sources
  1. CQC: HSCA active locations file, 1 October 2026 (page updated 2 October 2026)
  2. CQC: latest ratings file, 1 October 2026 (page updated 2 October 2026)

Other regions: South East · East of England · West Midlands · North West · East Midlands · South West · Yorkshire and the Humber · North East. All nine: by region. Downloads: CSV and JSON with a data dictionary.

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